The Journey to You
Shipping &
Returns
The ritual should arrive without friction.
How your pre-order moves
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Day 0 Order placed
Confirmation & Intention
You receive an email confirmation immediately with your order reference. Your pre-order position is locked. No payment is charged until dispatch.
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1–3 Business days
Preparation
Your order is prepared and packaged by hand — every pack placed with care. You will receive a dispatch notification with your tracking number.
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2–7 Business days
In Transit
Your order travels via our courier partner. Real-time tracking is included in your dispatch email. Metro cities receive orders faster than Tier 2/3 locations.
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✦ Arrival
Delivered to the Void
Your package arrives discreetly — no external branding that identifies the contents. Inside: minimal, intentional, ready.
Check your delivery time
Delivery across India
Metro Cities
Mumbai · Delhi · Bangalore · Chennai · Hyderabad · Kolkata · Pune
Tier 2 Cities
Chandigarh · Jaipur · Kochi · Ahmedabad · Lucknow · Indore & more
Rest of India
All other pincodes across India where delivery is permitted by law
International
Not currently available. This will change.
Returns & refunds
Days to return
If something arrives damaged, incorrect, or not as described — you have 7 days from delivery to raise a return. Write to care@shoonyaa.life with your order reference and a photo.
Hour resolution
We review and respond to all return requests within 48 hours. Valid claims receive a replacement or full refund — your choice. No waiting, no runaround.
Zero questions on damage
If your order arrives damaged or defective, we cover return shipping and replace or refund without question. The ritual should arrive intact. If it doesn't, that is our problem.